Account Deletion
Last updated 2026
You can delete your Kickstands Up account — and the data our servers hold about you — at any time, either directly in the app or by emailing us. This page explains both paths and exactly what gets removed.
Delete your account in the app
The fastest way to delete your Kickstands Up account is right in the app: open Settings (the gear icon), scroll to the Account section, and tap “Delete account.” After you confirm, your account and the data our servers hold about you are deleted immediately — no email, no waiting. You'll be signed out and the app returns to its signed-out state.
Or request deletion by email
Prefer not to use the app, or already uninstalled it? Email us at ridekickstandsup@yahoo.com from the address you signed up with and ask us to delete your account. A real rider on the team will confirm and complete the deletion, typically within a few days.
What gets deleted
Deleting your account removes your sign-in account (managed by our authentication provider, Clerk) along with everything our servers store about you: your rider profile (username and display name), your Road Crew connections and pending crew requests, rides you've shared with other riders and rides shared with you, ride invites you posted with their RSVPs, your RSVPs to other riders' invites, in-app notifications, live location sharing data, push notification tokens, and any promo code redemptions. Deletion is permanent and cannot be undone.
Data stored on your device
Your favorites, saved rides, custom rides, and Trip Log live only on your phone — they are never uploaded to our servers, so account deletion doesn't touch them. To remove them, delete them inside the app or simply uninstall the app.
Subscriptions
Deleting your account does not cancel an active subscription — billing is handled entirely by your app store. Cancel your plan in the App Store or Google Play subscription settings on the device you subscribed with; otherwise the store may keep charging you even after your account is gone.
Retention
Server-side data is deleted at the time your account is deleted — we don't keep copies of your profile, crew connections, or shared rides afterwards. Live Tracking positions are ephemeral and never kept as history in the first place.
Questions
Anything unclear, or want to check what we hold before deleting? Email us at ridekickstandsup@yahoo.com and we'll help.
For the full picture of what we collect and how it's used, read our Privacy Policy.